Frequently Asked Questions
Everything you need to know about shopping with M.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At M., we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.